FAQ
What materials are used in the Cocoon Travel Pillow?
- The Cocoon Travel Pillow is made from high-density memory foam and a soft, breathable premium cotton-based fabric cover for maximum comfort and support.
How do I clean my Cocoon Travel Pillow?
- The cover of the Cocoon Travel Pillow is removable and washable. Simply unzip the cover, remove it, and wash it with mild detergent.
As the Cocoon pillow cover is made from a delicate microfibre blend, we recommendĀ that you handwash it gently with cold water, in a small bucket or tub. However, you can still use your regular detergent and it isĀ machine-washable.Ā
Is the Cocoon Travel Pillow suitable for all neck sizes?
- Yes, the Cocoon Travel Pillow features an adjustable velcro strap that allows it to fit comfortably on any neck size.
Can the Cocoon Travel Pillow be used for activities other than travel?
- Absolutely! The Cocoon Travel Pillow is perfect for use at home, in the office, or anywhere you need extra neck support.
Does the Cocoon Sleep Mask provide total blackout?
- Yes, the Cocoon Sleep Mask is designed to block out all light, ensuring a restful and uninterrupted sleep.
What makes the Cocoon Travel Pillow different from other travel pillows?
- The Cocoon Travel Pillow offers 360-degree ergonomic support, memory foam comfort, and a compact design that makes it easy to carry.
How long does shipping take?
- Standard shipping within Australia typically takesĀ 3-5Ā business days, usuallyĀ lessĀ around major cities and slightly longer for rural and remote areas. As we're based in Australia, international shipping times may vary depending on the destination.
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What are the specifications of the Cocoon Travel Pillow?
- Fabric Weight: 330g (11.64 oz)
- Width: 20cm (7.87 in)
- Height: 16cm (6.30 in)
- Depth: 13cm (5.12 in)
- Folded Diameter: 12cm (4.72 in)
- Storage Bag Size: 13cm x 18cm (5.12 in x 7.09 in)
The Cocoon Travel Pillow is designed with an adjustable Velcro strap, making itĀ able to fit a wide range of neck sizes comfortably. Typically, it can accommodate neck circumferences fromĀ around 30 cm (12 inches) to 48 cm (19 inches).
Where is the Cocoon Travel Pillow Designed, Created, and Manufactured?
- The Cocoon was created and designed on the Gold Coast, in QLD Aus in 2021! It's been a long road, but we were able to release the first prototypes in June 2022 and get crowd funding in 2023 to produce our pillows at scale. WeĀ source the materials for our products from South-East Asia, and manufacture in Mainland China.
- As with 90%+ of Australian businesses, we import some goods and manufacturer overseas, as we would not be able to provide our unique and high-quality products at a reasonable price for most Aussies. With that in mind, we take strict quality assurance measures, including product inspection in our Australian warehouse (upon arrival and before delivery), and with our overseas manufacturers before shipping.
How do I clean and maintain my Cocoon Sound-Proof Ear Plugs?
- To clean your Cocoon Sound-Proof Ear Plugs, simply rinse them underĀ cold water with a mild soap. Gently scrub them with a soft cloth to remove any debris or earwax. Rinse thoroughly and let them air dry completely before storing them in the provided carry case. Regular cleaning ensures they remain hygienic and last longer, providing you with reliable noise reduction every time you travel.
What sound protection do theĀ Cocoon Sound-Proof Ear Plugs provide compared to regular earplugs?
- Cocoon Sound-Proof Ear Plugs offer a superior noise reduction rating of 24 dB (SNR) to create a quiet bubble for relaxation, whether you're on a noisy plane or in a busy environment. Made from ultra-comfy, flexible soft-touch silicone, they provide dreamy comfort for extended wear. Plus, they come in multiple sizes to ensure a perfect, customisable fit for every ear. Reusable and easy to clean, these earplugs also include a convenient carry case for secure storage on the go, making them an essential travel accessory.
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